Upgrading your phone doesn’t have to mean losing your number — or paying over the odds.

We get it: sometimes keeping your current mobile number is the priority. But here’s the kicker — even if you love your network, sticking with it can often cost more than switching. That’s why savvy users jump networks, keep their number, and grab a cheaper deal. Simple.

Enter number porting. Sounds technical? Don’t worry — it’s way easier than it sounds. Grab a coffee, settle in, and we’ll show you how to keep your number without the stress.

Port your number using a PAC code.

A PAC code is your golden ticket for transferring your number to a new network. If you’re staying with your current provider, you won’t need one, but if you’re switching, here’s how to grab it:

  1. Text PAC to 65075.
  2. You’ll get a 9-character code like ABC123456 within seconds.
  3. Remember, PAC codes expire after 30 days, so don’t hang about.
To get your PAC code and keep your mobile number, text 'PAC' to 65075.

If you’ve already found a new deal with us and you’re ready to buy, when you’re at the checkout, you’ll be asked to enter the entire code. If you don’t enter your code here, don’t panic - you can always contact the new network with your PAC as soon as you’re ready to port.

If you provide us with a PAC, we’ll do the hard work for you and enter this code at the point of connection. It can take up to 72 hours for your old number to transfer over to your new contract, but when it does, it means that your old contract is now cancelled.

Staying on the same network? Double porting is the trick.

Can’t switch networks? Maybe your area only has great coverage on your current provider. No problem, you can still port your number, it just takes an extra step. Here’s how:

  1. Get your PAC code as above.
  2. Order your new plan and, when prompted, select no to keeping your number.
  3. Grab a cheap Pay As You Go SIM on a different network (usually around £1).
  4. Give that PAYG provider your PAC—they’ll move your number in a couple of days.
  5. Grab a new PAC from the PAYG network, then give it to your original network to complete the transfer to your new contract.

Boom — your number stays the same, and you’ve upgraded without hassle.

Ready to upgrade?

Now that you know all the ways to keep your number, it’s time to pick your next deal. Check out our latest offers, save on the newest smartphones from brands you love, and enjoy the peace of mind knowing your number isn’t going anywhere.

Switch smart. Save big. Keep your number.