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Upgrades

When you come to the end of your contract, you can get a new deal on the same network. But you get to keep your number when you move to the new deal, and you usually don’t get credit checked (so there’s no new mark against your credit file). That’s essentially what an upgrade is!

If you’re on O2 or Vodafone, simply find the phone and upgrade deal you want on our website, then buy it. When you get to the check out, make sure you enter your existing O2 number, and we’ll take care of the rest!

If you’re on any other network... Then get in touch with us via live chat, and we could get you a better deal than the one you have at the minute.

If you’re on O2... You can upgrade 30 days before your contract ends (24 months from when you bought it). Check out our upgrade deals online, or get in touch with us via live chat if you’d like some advice.

If you’re on any other network... Please get in touch with us via live chat and we could get you a better deal than the one you have at the minute.

If you're on O2... You can upgrade 30 days before your contract ends (24 months from when you bought it). Check out our upgrade deals online, or get in touch with us via live chat if you’d like some advice.

If you’re on any other network... Please get in touch with us via live chat, and we could get you a better deal than the one you have at the minute.

Nope! You can come straight to us for your upgrade, and we’ll update your account with the network.

We don’t, however, get in touch with us via live chat, we can arrange an amazing new deal for you.

Yes, you can browse our fantastic range of upgrade deals on Vodafone today. Or get in touch with us via live chat if you’d like some advice.

We certainly do. Check out our O2 upgrade deals online, or get in touch with us via live chat if you’d like some advice.

Absolutely! We work directly with the UK’s three best networks: O2, Three and Vodafone. We can move you from your old network to one of these, getting you a new phone and potentially a much better deal. We even advise you on how to keep your number below. Pick a deal from our website or get in touch with us via live chat for advice.

1) Text PAC to 65075 to get your PAC code.
2) Place an order for a new mobile phone and enter your PAC in checkout when prompted.
3) Once your new mobile phone is connected, your number will get automatically transferred across, while your old contract gets cancelled.