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The Legal Bit


OUR LEGALS

General

All pay monthly offers subject to security and credit check. Charges will apply for paper billing. Charges may also apply for non-Direct Debit payment. Promo codes cannot be used in conjunction with any other offer. Full Legals.

Data Speeds

Advertised 4G and 5G speeds are available in selected areas. Exact speed depends on location and number of users. Check coverage using the link in the shopping basket before buying.

Cashback

Unless otherwise stated, cashback incentives are provided by ourselves and not the Network provider or third-party. Full details are in our T&Cs.

Products

All products bought on our website are provided by ourselves, not the network, and are subject to our full T&Cs.


LEBARA LEGALS

SIM Activation and Duration (Lebara)

Lebara SIM Only is a 30 day rolling plan valid after activating and setting up of a recurring debit payment.

Unlimited Minutes and Texts (Lebara)

Unlimited Lebara to Lebara calls and SMS available when you top-up and is valid for 30 days.

Roaming (Lebara)

Communications made from a European Economic Area (EEA) country to another EEA country are charged at domestic rates. Data usages is also charged within the EEA as if you were in the United Kingdom. Please note that if you are using a bundle, communications will be deducted from your bundle. For some bundles the use of data allowance while roaming in the EEA might be subject to a fair use policy.


O2 LEGALS

Roaming (O2)

Call, text and data allowances can be used in our Europe Zone, subject to O2’s fair use policy. For Pay Monthly customers with UK data allowances over 25GB (including unlimited data) data use in our Europe Zone is capped at 25GB, after this you will be charged £3.50 per GB. International rates apply when you’ve used up your allowance or make calls, texts and data outside the Europe Zone. For the list of Europe Zone destinations and out of bundle charges see o2.co.uk/help/pay-monthly/roaming-in-europe. Terms apply, see o2.co.uk/terms.

4G (O2)

4G-ready phone (or device) required. 4G is subject to availability and a 4G SIM and software update may be required. Additional charges may apply for 4G service. See o2.co.uk/coveragechecker to check coverage in your area.

Priority (O2)

Only on O2. You must be an O2 customer, 16 or over with internet access. Data charges may apply. Offers subject to eligibility criteria and availability. When they’re gone, they’re gone. Terms apply - see o2.co.uk/terms.

O2 WiFi (O2)

O2 WiFi is subject to availability. Fair use policy and terms apply. No registration required for O2 customers at 4,500 of over 15,000 hotspots. Registration may be required in remaining hotspots and for all non-O2 customers. See o2.co.uk/wifi for more info. Terms apply - see o2.co.uk/terms.

Extra Data (O2)

Extra data allowances only apply during your 24-month minimum term. 24-month minimum term Pay Monthly contract means if you wish to cancel or leave within the term, you will need to pay the standard monthly tariff for the remaining months. Unused mins, text and data allowances must be used within the month and cannot be carried over. Data can be used in the UK and when roaming in our Europe Zone only. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Excludes premium-rate and service numbers. Fair Usage policy applies. Special and out of bundle numbers chargeable. Connection subject to status and payment by Direct Debit. Subject to availability. Terms apply - see o2.co.uk/terms.

Promotional Discount (O2)

All promotional tariffs that consist of a financial monthly discount bolt-on will display the original tariff price and not the discounted price in the My O2 App. However, the financial discount will show as a bolt-on, which is listed in the bolt-on section of your account.


THREE LEGALS

Roaming (Three)

You can use your minutes, texts and data in 71 worldwide countries, £2 per day charge applies to EU, £5 per day charge applies to Around the World. Before travelling please make sure the roaming bar is lifted and visit www.three.co.uk/roaming or the My3 app for out of bundle charges relating to non-inclusive countries. A ‘Fair Usage Policy’ for using your data abroad applies, capping customers on a 12GB or higher plan for Go Roam in Europe and Go Roam Around the World.


VODAFONE LEGALS

Secure Net (Vodafone)

Red Extra and Entertainment plans come with a free three-month Vodafone Secure Net trial, to help protect your device from online threats and risks. After your free three-month trial, Vodafone Secure Net is charged at £1 a month, and is added to your monthly bill and will renew automatically on your billing date each month. You can cancel any time by contacting Vodafone.

Entertainment (Vodafone)

Vodafone Entertainment plans come with a choice of free entertainment for 24 months (12 months or 24 month on SIM only, depending on the duration of your contract length), including YouTube Premium, Amazon Prime Video and Spotify Premium.

Roaming Fair Use Policy (Vodafone)

Data usage when roaming has a 25GB roaming fair use policy per billing month in Roam-free, Global Roaming Plus and Roam-further destinations. Please go to www.vodafone.co.uk/travelling for details of our Roaming Fair Use Policy.

Roaming (Vodafone)

There is a £2 per day charge for customers using their home plan when roaming in the EU/EAA. There is a £6 per day charge to use their home plan abroad in 105 destinations with ‘Roam-Further’. For Unlimited Max and eligible Red Entertainment plans (bought between 4 September 2018 and 9 July 2019), customers can use their home plan in 81 destinations with Global Roaming Plus. Please go to www.vodafone.co.uk/mobile/global-roaming for more information.